# How do I cancel my ZeroTwo subscription?

> Cancel your ZeroTwo plan in Settings > Billing. You keep the plan until the end of the billing period, then your account moves to Free.

Source: https://help.zerotwo.ai/en/articles/7232927-how-do-i-cancel-my-zerotwo-subscription
Section: Account, login and billing > Account management
Last updated: 2026-10-05

Open **Settings > Billing** and use **Cancel plan**. Cancelling stops the next renewal. You keep your plan until the end of the billing period you have already paid for, and then your account moves to Free.

## Cancel a plan paid by card

1. Open the account menu at the bottom of the sidebar, choose **Settings**, then **Billing**. On Android, open **Settings > Usage & Billing**. The steps are the same on the web, the desktop app, iPhone, iPad and Android.
2. In the **Cancel plan** section, choose **Cancel**.
3. In the **Cancel plan?** window you can say why under "What made you cancel? (optional)": Too expensive, Missing features I need, Output quality wasn't good enough, Not using it enough, Switched to something else, Too many bugs or errors, or Other. You can also add a note of up to 280 characters. Skipping both still cancels the plan.
4. Choose **Cancel plan** to confirm, or **Keep plan** to leave things as they are.

A "Plan canceled" message confirms it. **Settings > Billing** then reads "Your plan ends on" followed by the date, and the **Cancel plan** section goes away.

## What happens next

- Until the end date, you keep full access to your plan's features.
- On that date your account moves to the Free plan.
- Credits you bought separately never expire, and cancelling your plan does not remove them.
- Cancelling does not refund the current billing period. See [How do I request a refund for my ZeroTwo plan?](https://help.zerotwo.ai/en/articles/7232895-how-do-i-request-a-refund-for-my-zerotwo-plan) and the [refund policy](https://zerotwo.ai/refund-policy).
- After the plan has ended, you can start a plan again from **Compare plans** (**View plans** on Android).

## When there is no Cancel plan section

- **The plan was bought through the App Store.** **Settings > Billing** says "Billing for this plan is managed through the App Store." Manage that subscription through the App Store instead. On iPhone and iPad, **Manage plan** under **Settings > Usage** opens your Apple subscriptions page.
- **The cancellation is already in place.** The **Cancel plan** section only appears while a card plan is still set to renew, so once you have cancelled there is nothing more to do.
- **You are on the Free plan.** A Free account has no paid plan to cancel.

Moving a plan to another account is covered in [Can I move my ZeroTwo plan to a different account?](https://help.zerotwo.ai/en/articles/9135236-can-i-move-my-zerotwo-plan-to-a-different-account)