# When am I billed for ZeroTwo, and can I change the date?

> Find your renewal date in Settings, Billing. ZeroTwo has no setting to move it, but cancelling before the date stops the next charge.

Source: https://help.zerotwo.ai/en/articles/8156167-when-am-i-billed-for-zerotwo-and-can-i-change-the-date
Section: Account, login and billing > Billing questions
Last updated: 2026-10-05

Your plan renews on the date shown under its name in **Settings**, **Billing**. ZeroTwo has no setting for moving that date. To avoid the next charge, cancel your plan before the date (for a plan billed through the App Store, cancel it there).

## Find your renewal date

1. Open the account menu (your name at the bottom of the sidebar), choose **Settings**, then select **Billing**. On the iPhone and iPad apps, **Billing** is in the Account group of Settings; on Android, open **Usage & Billing**.
2. Read the line under your plan name. It says *Your plan auto-renews on* followed by a date. Once you have cancelled, it says *Your plan ends on* and the date instead.

The date is the end of your current billing period. For a plan billed through the App Store, it comes from your App Store subscription. If the line says *Manage your plan to view billing details.*, ZeroTwo has no date to show for the plan. On the Free plan the line says *Upgrade anytime to unlock more usage.*

## Monthly and yearly plans

On the web, the plan comparison that **Compare plans** opens has a **Monthly** and **Yearly** switch. Monthly is selected by default. A monthly plan renews every month and a yearly plan renews once a year.

## Can I change the billing date?

No. The Billing page offers **Compare plans**, **Transaction history**, **Billing information**, **Payment methods** and **Cancel plan**, and none of them moves the date. If you cancel, the plan keeps running until the date shown and your account then moves to the Free plan.

## What you see when a payment is taken

Each charge for your plan appears in **Transaction history** with its date, and you can open it for the invoice (see [finding past invoices](https://help.zerotwo.ai/en/articles/12356340-where-can-i-find-my-past-zerotwo-invoices-and-receipts)). Buying extra credits is a separate one-time payment. It shows up in the same list but does not change when your plan renews.

## If a payment fails

When a payment for your plan fails, your account can be moved to the Free plan. Billing then shows **Your last payment failed** with an **Update payment method** button, and tells you to add a working card to restore your plan. On the web the button opens a form for adding a card; in the iPhone, iPad and Android apps it opens Stripe's billing portal. To keep a working card on file, see [removing a saved payment card](https://help.zerotwo.ai/en/articles/12362718-how-do-i-remove-a-saved-payment-card).

## Business workspaces

Workspace admins see billing dates on a separate page. In **Workspace Settings**, the **Billing** page shows the current cycle's start and end dates and a **Renews on** date.

For an overview of everything on the Billing page, see [where to manage billing](https://help.zerotwo.ai/en/articles/9039756-where-do-i-manage-billing-for-my-zerotwo-plan).