# How do I restore my ZeroTwo subscription bought in the App Store?

> Tap Restore purchases in ZeroTwo Settings on iPhone or iPad to re-sync a subscription bought with Apple, and what to check if your plan still shows Free.

Source: https://help.zerotwo.ai/en/articles/8346573-how-do-i-restore-my-zerotwo-subscription-bought-in-the-app-store
Section: ZeroTwo > iOS app
Last updated: 2026-10-05

**Restore purchases** asks the App Store to sync your purchases to this device and then re-checks which subscriptions are active. Use it when you subscribed with the Apple payment option and this device does not seem to recognize your plan.

## Restore your subscription

1. Open the sidebar, tap your name at the bottom, then choose **Settings**.
2. In the Account group, tap **Restore purchases**.
3. Wait while a spinner replaces the icon. The row stays disabled until the check finishes.

![The Account group in ZeroTwo Settings on iPhone with the Restore purchases row at the bottom](https://help.zerotwo.ai/images/zerotwo/ios-app/8346573-restoring-a-zerotwo-subscription-purchased-in-the-apple-app/01-zerotwo-mobile-settings-menu-highlighting-the-re.png)

ZeroTwo does not show a confirmation or an error message after a restore. If the check finds an active Pro, Ultra or Business subscription, the app raises your plan level on this device; for example, the "Do more with ZeroTwo Pro" card disappears from the sidebar. The plan name beside **Usage** and **Subscription** in Settings is read from your ZeroTwo account, so Restore purchases does not change it.

## If your plan still shows as Free

- **Check the App Store account on the device.** Restore looks at the subscriptions on the App Store account signed in on this device, so use a device signed in with the Apple account that bought the plan.
- **Check which ZeroTwo account you are in.** An Apple subscription can belong to only one ZeroTwo account. See [Why is my Apple subscription linked to another ZeroTwo account?](https://help.zerotwo.ai/en/articles/20001056-why-is-my-apple-subscription-linked-to-another-zerotwo-account)
- **Remember that Restore covers Apple purchases only.** A plan you bought with the Card option is saved on your ZeroTwo account, so signing in with that account is enough. See [Can I use my ZeroTwo plan on another device?](https://help.zerotwo.ai/en/articles/8980438-can-i-use-my-zerotwo-plan-on-another-device)

## Automatic checks

You do not have to restore every time. When the app starts, ZeroTwo also checks your App Store subscription as a backstop to the plan stored on your account.

To cancel or manage a plan billed by Apple, read [How do I cancel my ZeroTwo subscription?](https://help.zerotwo.ai/en/articles/7232927-how-do-i-cancel-my-zerotwo-subscription) For a receipt for that plan, read [How do I get an invoice or receipt for a ZeroTwo plan I bought through the App Store?](https://help.zerotwo.ai/en/articles/9030143-how-do-i-get-an-invoice-or-receipt-for-a-zerotwo-plan-i-bought)