# Can I move my ZeroTwo plan to a different account?

> ZeroTwo has no plan transfer: cancel on one account, subscribe on the other, and see what stays with each account.

Source: https://help.zerotwo.ai/en/articles/9135236-can-i-move-my-zerotwo-plan-to-a-different-account
Section: Account, login and billing
Last updated: 2026-10-05

No. **Settings > Billing** has no option for moving a plan to another account, and a plan stays with the account that bought it. To end up with a plan on a different account, cancel it on the old account and subscribe again on the new one.

## What stays with each account

- **The plan.** A plan paid by card belongs to the account that bought it, and ZeroTwo rejects a cancel request that comes from any other account. A plan bought through the App Store is tied to one ZeroTwo account, and ZeroTwo rejects a second account that tries to claim the same App Store subscription.
- **Credits.** Credits sit in the balance of the account that owns them. On the web and desktop app, the **Credits** section of **Settings > Usage** lets you add more credits, and its **Gift credits** button, next to "Buy credits for someone else", is switched off.
- **Chats.** **Export data** in **Settings > Data Controls** downloads your chats and basic profile details as a JSON file you can keep. **Settings > Import** brings in chats from other assistants (ChatGPT, Claude and Grok on the web) and has no option for a ZeroTwo export file. [Can I move my chats to another ZeroTwo account?](https://help.zerotwo.ai/en/articles/9106926-can-i-move-my-chats-to-another-zerotwo-account) shows what you can do with the file instead.

## Switch your subscription to another account

1. On the account that holds the plan, open the account menu at the bottom of the sidebar, choose **Settings**, then **Billing**. On Android, open **Settings > Usage & Billing**.
2. Next to **Cancel plan**, choose **Cancel**, then confirm with **Cancel plan**. The steps are in [How do I cancel my ZeroTwo subscription?](https://help.zerotwo.ai/en/articles/7232927-how-do-i-cancel-my-zerotwo-subscription)
3. Sign in to the other account, open the same screen, and choose **Compare plans** to pick a plan. On Android, a Free account has a **View plans** button on that screen instead.

Cancelling keeps the old plan running until the end of the billing period you already paid for. If you subscribe on the new account before then, both accounts have a paid plan until that date. To avoid the overlap, subscribe on the new account once the old plan has ended.

If the plan came through the App Store, **Settings > Billing** shows "Billing for this plan is managed through the App Store." and no cancel section, so that subscription is managed through the App Store rather than inside ZeroTwo. If an App Store subscription is linked to a different ZeroTwo account, see [Why is my Apple subscription linked to another ZeroTwo account?](https://help.zerotwo.ai/en/articles/20001056-why-is-my-apple-subscription-linked-to-another-zerotwo-account)

## If you only want receipts sent somewhere else

For a plan paid by card, change the billing email instead. See [How do I update my billing information?](https://help.zerotwo.ai/en/articles/9038389-how-do-i-update-my-billing-information) The billing email is used for invoices and receipts; it is not the address you sign in with.