ZeroTwo publishes its terms at zerotwo.ai/terms under the title "Terms and Conditions". The page shows a "Last updated" date at the top. By using ZeroTwo you agree to the Terms, the Privacy Policy and the Refund Policy.
Where can I open them?
- On the sign-in screen. The web, iOS and Android sign-in screens say "By continuing, you agree to our Terms of Service and have read our Privacy Policy". On iOS and Android, both names are links to zerotwo.ai/terms and zerotwo.ai/privacy.
- In the iOS and Android apps. Open Settings and choose Terms of Use or Privacy Policy. Each opens its page on zerotwo.ai.
- On zerotwo.ai. The footer's Legal column lists Terms, Privacy and Refund policy.
- In the web or desktop app. Select the question-mark button (Help and what's new) in the sidebar footer and choose Privacy policy. This opens the Privacy Policy only, not the Terms.
In the iOS and Android apps, "Terms of Service" on the sign-in screen and "Terms of Use" in Settings both open zerotwo.ai/terms, the page titled "Terms and Conditions".
Which related documents should I know about?
| Document | Address | What it covers |
|---|---|---|
| Terms and Conditions | zerotwo.ai/terms | The rules for using ZeroTwo, from accounts and content to acceptable use, payments and disputes. |
| Privacy Policy | zerotwo.ai/privacy | What ZeroTwo collects, how it is used and shared, how long it is kept and your privacy choices. See How does ZeroTwo handle my data? |
| Refund Policy | zerotwo.ai/refund-policy | Refunds, renewals, chargebacks and what happens to payments when you delete your account. See How do I request a refund for my ZeroTwo plan? |
What do the Terms cover?
The Terms have 18 numbered sections. These are some of the ones you may be looking for:
| Section | Topic |
|---|---|
| 4. User Accounts | Keeping your account information accurate, protecting your sign-in, and how accounts can be ended. |
| 5. User Content | You are responsible for the content you post on or through ZeroTwo. |
| 7. AI Services and Generated Content | Input and Output, who owns Output, accuracy, and third-party models. See Does ZeroTwo claim ownership of what I create? |
| 8. Acceptable Use Policy | What you may not do with ZeroTwo, and the Platform Content Policy. See Why was my message blocked by a safety filter in ZeroTwo? |
| 10. No Refunds | All purchases are final, and what to know about cancelling before a renewal. |
| 12 to 14 | Governing law, dispute resolution and the class action waiver. |
| 18. Contact Us | How to reach ZeroTwo with questions about the Terms. |
What happens when the Terms change?
ZeroTwo announces changes by updating the "Last updated" date at the top of the page. The Terms also say that for a material change ZeroTwo gives at least 30 days' notice before new terms take effect. Continuing to use ZeroTwo after a revision takes effect means you accept it.
This article only points you to the documents, so read the Terms themselves for their exact wording. For questions about them, email reed@zerotwo.ai.