Your personal billing is in Settings. The Billing tab holds your plan, renewal date, invoices, saved cards and cancellation. The Usage tab shows your credits and lets you buy more. What you see on Billing depends on how you pay.
What lives where
| I want to | Go to |
|---|---|
| See my plan and renewal date | Settings, Billing: the plan name and the line under it |
| Compare or upgrade plans | Billing, Compare plans, or Upgrade Plan in the account menu |
| Find an invoice or receipt | Billing, Transaction history |
| Change the billing email, name or address | Billing, Billing information, Edit |
| Add, change or remove a card | Billing, Payment methods (web and desktop apps) |
| Cancel my plan | Billing, Cancel plan |
| See my credits or buy more | Settings, Usage, Credits, Add more, or Buy credits in the account menu |
To open Settings, choose your name at the bottom of the sidebar, then Settings.
What Billing shows for each kind of plan
- Paid by card. You see the plan, Transaction history, Billing information, Payment methods and, unless the plan is already set to end, Cancel plan.
- Billed through the App Store. Billing shows Billing for this plan is managed through the App Store. and leaves out the card sections. On iPhone and iPad, Manage plan on the Usage screen opens Apple's subscription page.
- Free. Billing shows ZeroTwo Free, Upgrade anytime to unlock more usage. and Compare plans.
Paying in two places can mean two subscriptions. See avoiding paying for ZeroTwo twice.
On iPhone, iPad and Android
- iPhone and iPad: Billing and Usage are in the Account group of Settings.
- Android: open Usage & Billing in Settings.
Both apps list your transactions, let you edit billing information and let you cancel a card plan. Their Payment methods list is read-only: add, remove or change the default card in the web or desktop app. If a payment has failed, Update payment method on the notice opens Stripe's billing portal in the mobile apps.
Business workspaces
Organization admins can choose Workspace Settings in the account menu while the organization workspace is active, then Billing. That page shows the plan and whether it is billed monthly or annually, a Renews on date, how many seats are in use and a Credit usage summary with a Buy credits button. Manage seats opens Stripe's billing portal.