ZeroTwo
Chat, Work and Code modes, files, memory, connectors, voice and the ZeroTwo apps for web, desktop, iOS and Android.
- What do the ZeroTwo Pro and Ultra plans include?Compare ZeroTwo Pro, Pro 2×, Ultra and Ultra 2×: monthly price, credits, free Auto requests, daily login bonus and the extras each plan adds.
- When does ZeroTwo ask me to complete a CAPTCHA?ZeroTwo shows a Cloudflare Turnstile check on the web sign-in page for email and phone sign-in, and nowhere in chat. Here is what to do if it will not clear.
- Can I use my ZeroTwo plan on another device?Your plan belongs to your ZeroTwo account, so signing in on another device brings it with you. Apple-billed plans are managed through the App Store.
- What ZeroTwo can doA tour of ZeroTwo: chat with many models, search the web, make images, analyze files, talk by voice, remember context, run tasks, and connect your apps.
- Setting custom instructions in ZeroTwoTell ZeroTwo about yourself and how you want it to answer, once, in Settings > Personalization, so every chat starts with that context.
- What does the ZeroTwo Free plan include?ZeroTwo Free costs $0 and runs on credits: 100 to start and 20 more each day you log in, with limits on files, projects and a few tools.
- Attaching images to a ZeroTwo chatHow to add photos and screenshots to a message, which formats and sizes work, and what ZeroTwo does with an image when the model cannot see it.
- Sharing Spaces and pages with other peopleInvite people to a Space or a single page, choose what each person can do, control who can open a link, and know what happens to shared content.
- Chat, Work and Code in ZeroTwoZeroTwo has Chat for conversation, Work for multi-step tasks and Code for software projects. See how to switch, where each one runs and what it needs.
- Handing multi-step tasks to ZeroTwo with WorkWork is ZeroTwo's agent mode: it plans a task, uses tools and connected apps, works in a cloud browser on eligible plans, and lets you steer along the way.
- Where to find ZeroTwo release notesSee what changed in each ZeroTwo version from the Help menu in the app or on the zerotwo.ai changelog, and browse the latest release titles.
- Making Word, Excel, PowerPoint and PDF files with WorkAsk Work to draft or edit .docx, .xlsx, .pptx and PDF files, or Google Docs, Sheets and Slides, and find the finished files in the side panel.
- Keeping card and bank details safe when you use ZeroTwoKeep card numbers and bank logins out of chats, manage payment methods only in Settings > Billing, and sign in to sensitive sites yourself.
- Choosing how ZeroTwo soundsPick a base style and tone, name your companion, and add instructions so ZeroTwo answers in the voice you prefer without changing what it can do.
- Analyzing spreadsheets and data files with ZeroTwoAttach a CSV, Excel or other data file and ask a question. ZeroTwo runs Python in a sandbox to compute results, build charts and return files.
- How does Deep Research work in ZeroTwo?Deep Research plans a multi-source investigation, waits for your approval, then delivers a cited report. Learn how to start a run and which limits apply.
- How do I archive or delete chats in ZeroTwo?Archive a chat to hide it and restore it later, or delete it for good from the sidebar or Settings. Includes how to find archived chats and delete all chats.
- How do I analyze spreadsheets and data files in ZeroTwo?Attach a CSV or Excel file and ask ZeroTwo to analyze it with Python, then review the code, charts, and files. On desktop you can also comment on cells.
- How do I search my chats, projects, and files in ZeroTwo?Open the search dialog with Cmd+K or Ctrl+K to find chats, images, documents, and projects. See what each tab searches and which chats search leaves out.
- Which GPT-5.6 and GPT-6 models can I use in ZeroTwo?ZeroTwo offers six GPT-5.6 and GPT-6 models. See which plans can use each, how credits apply, how to pick one, and what the thinking levels mean.
- Getting started with Spaces in ZeroTwoSpaces are shared folders for pages and files. Learn how to open Spaces, create one, invite people, add content, and what each role can do.
- Getting started with your bot in ZeroTwoSet up your personal bot: connect optional apps, choose where it works, customize it, and start chatting. Needs a Pro plan or higher on the web or desktop app.
- How do I write a good prompt for ZeroTwo?Clear, specific prompts get better answers. Learn how to state the task, give context, ask for a format, and use ZeroTwo's controls to refine results.
- How do I report a shared ZeroTwo chat link?Shared ZeroTwo chat pages have no Report button. Learn how to send a report to ZeroTwo support, what the usage rules cover, and how to delete your own link.
- How do I ask ZeroTwo about its own features?ZeroTwo can answer questions about itself, but it can't check live status or your balances. See what it is told about your session and where to confirm details.
- How do I change the language in ZeroTwo?Choose one of 16 interface languages in Settings > General. See the list, how right-to-left languages display, and what stays in English.
- What should I do if I see unrecognized activity on my ZeroTwo account?Sign out every device, secure the account you use to sign in, turn on two-factor authentication, review billing and connected apps, and contact support.
- How do I create and edit images with ZeroTwo?Generate images from a prompt in chat or on the Images page, refine them in the image viewer, and choose the image model that fits your plan.
- How do parental controls work in ZeroTwo?Link a parent and teen account, choose which features the teen can use, set quiet hours, and unlink whenever you want.
- Where can I find ZeroTwo release notes and model updates?See what changed in each ZeroTwo release from the in-app changelog or the website, and compare model credit costs in Model Tiers.
- Which network addresses does ZeroTwo need to connect?Allow ZeroTwo's web, API, database and streaming addresses on your firewall or proxy, and see what a blocked network looks like in the app.
- How do projects work in ZeroTwo?Create projects to group chats, sources and instructions, add files up to 50 MB, move chats in, and share a project with other people.
- How do I get better answers from ZeroTwo?Write clearer requests, give ZeroTwo reusable context, and refine a reply with the Retry menu and your style settings instead of starting over.
- How do scheduled tasks work in ZeroTwo?Set up tasks that ZeroTwo runs on a schedule or when an event happens, choose where they run, and manage runs and notifications.
- How do I edit my ZeroTwo profile and share my activity?Change your name, username and picture, read your activity insights, and share a picture of your activity card. Your profile itself stays private.
- How do I share a ZeroTwo chat or message?Share a whole chat or a single reply as a link, learn what people see when they open it, and delete shared links in Data Controls.
- How do skills work in ZeroTwo?Find, install and use skills, turn them off or remove them, and create your own with Skill Creator. Includes how skills differ on the desktop app.
- How does a temporary side chat work in ZeroTwo?Open a side chat beside your current chat for quick questions that stay out of your history, and see what ZeroTwo deletes when you close it.
- What do ZeroTwo error messages mean, and how do I fix them?Match an error or limit notice in ZeroTwo to its fix: retry, switch model, start a new chat, add credits, or send a report to the developers.
- Why can't I use a model or feature in ZeroTwo?Find out whether your plan, credit balance, workspace or a parental control is limiting a model or feature in ZeroTwo, and how to fix it.
- How do I change ZeroTwo's theme, accent color and fonts?Switch between light and dark, pick a theme and accent color, set contrast and fonts, and tune display preferences from Settings > Appearance.
- How do credits work in ZeroTwo?Learn where ZeroTwo credits come from, which plan includes how many, how to check your balance and how to buy more.
- How do I manage my files in the ZeroTwo Library?Upload, organize, search, share and delete files in your ZeroTwo Library, and restore deleted items from Trash.
- How do I use the cloud browser in ZeroTwo Work?ZeroTwo Work can drive a private cloud Chrome that keeps your sign-ins. Learn who can use it, how to watch, take control and reset it.
- How do I use the built-in browser in the ZeroTwo desktop app?Open pages beside your chat, comment on them with Annotate, and decide what ZeroTwo may do in the built-in browser of the desktop app.
- What does ZeroTwo Plus include?ZeroTwo Plus costs $14.99 a month. See what its plan card lists, how to get it and how to cancel or manage it.
- What is ZeroTwo?ZeroTwo is an AI assistant app with models from several providers, Work and Code modes, files and connectors, on web, desktop, iOS and Android.
- What happens to my chats when ZeroTwo models change?ZeroTwo adds and retires models. See where chats on a retired model go, what Auto is, and how to switch models or read the release notes.
- Why can't I log in to ZeroTwo?Fix common ZeroTwo sign-in problems: email links that expire, captcha and rate-limit messages, social sign-in errors, phone codes and two-factor prompts.
- Why is ZeroTwo taking so long to respond?Slow answers usually come from the model, its thinking effort or a task with many steps. Learn what to change and what to do if a Work or Code run stalls.
Android app
Install and use ZeroTwo on Android: sign-in, chat history, export and account deletion.
- ZeroTwo for Android: common questionsAndroid 12 or newer is required. Learn how to sign in, use response actions, export your data and delete your account in the ZeroTwo Android app.
- Do I need a specific browser to sign in to ZeroTwo on Android?ZeroTwo on Android does not name a required browser. See which sign-in options open a browser tab and what to do if the tab closes before you finish.
- How do I find my past chats in the ZeroTwo Android app?Open the sidebar to see your Pinned and Recents chats, search by title, change how the list is grouped and sorted, and find chats you archived.
- How do I delete a chat in the ZeroTwo Android app?Delete one chat from the sidebar or from the chat itself, archive it instead, or remove every chat at once from Data controls on Android.
- How do I delete my ZeroTwo account in the Android app?Delete your account from Settings > Data controls on Android. See what is removed, how the typed confirmation works and what to save first.
- How do I export my data from the ZeroTwo Android app?Save a copy of your chats from Settings > Data controls. On Android the export is a JSON file written to your Downloads folder.
- How do I install the ZeroTwo Android app from Google Play?Get ZeroTwo for Android from its Google Play listing, check that your phone runs Android 12 or newer, and sign in with the account you already use.
- How do I sign in to the ZeroTwo Android app with Microsoft?Tap Continue with Microsoft on the ZeroTwo sign-in screen, approve the sign-in in the browser tab that opens, and you return to the app signed in.
Connectors and plugins
Connect your apps, add plugins, control what each connection may do, and fix connection problems.
- How do I connect Box to ZeroTwo?Connect Box from Customize > Connectors so ZeroTwo can use your Box content in chats, and browse it from your Library on web and desktop.
- How do I use Slack and Microsoft Teams with ZeroTwo?ZeroTwo reaches Slack and Microsoft Teams through connectors you manage in Customize. See what each one can reach, what you approve and how they differ.
- Connect your apps to ZeroTwo with connectorsLink Gmail, Google Drive, Notion, GitHub and other apps to ZeroTwo, find them in Customize, and manage or disconnect each one.
- Connect GitHub to ZeroTwoConnect your GitHub account, install the GitHub plugin, choose up to five repositories to prioritize, and fix or remove the connection.
- Connect, reconnect and disconnect app accountsCheck a connection's status, sign in again, add a second Google account, pause an app, or disconnect it from ZeroTwo.
- Add your own MCP server and use MCP Apps in ZeroTwoAdd a custom MCP server by URL, test it, set its sign-in, manage its tools, and see interactive MCP App widgets in chat.
- Use Google Drive with ZeroTwoConnect Google Drive so ZeroTwo can find, read and edit Docs, Sheets and Slides, and copy Drive files or folders into a project.
- How ZeroTwo handles your Google account dataWhat the Gmail, Calendar, Contacts and Drive connectors ask Google for, how ZeroTwo uses the data, and how to limit or remove access.
- Add a plugin marketplace from a Git repositoryIn the desktop app, add a Git-hosted or local plugin marketplace, install its plugins, and upgrade or remove it by hand.
- Control what ZeroTwo can do in a connected appSet each connector tool to Always allow, Needs approval or Blocked, change a group at once, and understand the approval prompt.
- Manage pooled credits in a ZeroTwo Business workspaceHow a Business workspace shares credits, where admins see usage and buy more, and what members see when the pool runs out.
- Connect Notion to ZeroTwoConnect Notion so ZeroTwo can search, open, create and update pages, add the Notion plugin, and fix or remove the connection.
- Use Outlook Email and Outlook Calendar with ZeroTwoConnect Outlook Email and Outlook Calendar separately, see what each can do, add the plugins, and keep sending and scheduling under your control.
- Things to try with ZeroTwo pluginsFind a plugin's suggested prompts, start one with Try now, and pick up example prompts for Gmail, Calendar, Drive, Notion, GitHub, Slack and more.
- Add, use and manage plugins in ZeroTwoBrowse and install plugins, connect the services they use, try them from the plugin page or the composer, create your own and manage what is installed.
- Fix connector and plugin problems in ZeroTwoReconnect an expired connector, refresh missing tools, check tool permissions and sort out plugin availability problems.
- Use Slack with ZeroTwoConnect Slack so ZeroTwo can search messages, read channels, send messages and drafts, and work with canvases, plus the skills in the Slack plugin.
- Use the Data Analytics plugin in ZeroTwoInstall the Data Analytics plugin to analyze metrics, explain changes, build dashboards and reports, then export, publish or refresh the results.
Data Controls
Export your data, archive or delete chats, manage shared links and delete your account.
- Manage your chats and account data in Data ControlsUse Settings > Data Controls to export your data, archive or delete chats, remove shared links and delete your ZeroTwo account.
- How do I delete my ZeroTwo account?Delete your ZeroTwo account from Settings > Data Controls. Deletion is permanent and does not refund payments. ZeroTwo asks Stripe to cancel a card subscription as part of it.
- How to export your ZeroTwo chatsDownload your chats as a JSON file from Settings > Data Controls on the web, desktop, iOS and Android apps. Here is how it works and what it contains.
- Can I move my chats to another ZeroTwo account?ZeroTwo cannot merge accounts or transfer chats, but you can export a chat history and attach the file in another account as reference.
- Voice dictation in ZeroTwo: your questions answeredHow dictation works in ZeroTwo, where your audio goes, what stays on your device, and how to fix common problems.
File uploads
Attach files to chats, what ZeroTwo can read, and how to remove uploads.
- Does ZeroTwo read pictures inside documents and slide decks?ZeroTwo reads document text and image files you attach. Pictures embedded in Word, PowerPoint or PDF files are not guaranteed, so here is what to do instead.
- How ZeroTwo keeps and deletes your chats and filesZeroTwo keeps chats and files until you delete them. Learn how to archive or delete chats, remove files from your Library and what the 30-day trash does.
- File uploads in ZeroTwo: common questionsHow to attach files, the file and size limits, supported file types, how ZeroTwo reads what you upload, and what to do when an upload fails.
- How do I remove or delete a file I uploaded to ZeroTwo?Take a file off a message, delete it from your Library, or detach it from a project, and see what stays behind each time.
- What can ZeroTwo do with the files I attach?Attach documents, spreadsheets, images, audio or video and ask ZeroTwo to find details, summarize, compare or extract from them.
- Which file types can I attach to a ZeroTwo chat?See every file type ZeroTwo's file picker accepts, grouped by kind, plus how to handle iPhone photos, Google Docs and types that are not on the list.
iOS app
Install and use ZeroTwo on iPhone and iPad: history, subscriptions, restore and deletion.
- ZeroTwo for iPhone and iPad: common questionsWhat you need to run ZeroTwo on iPhone and iPad, how to sign in, delete or export your data, restore a purchase, and where to get help.
- What can I do if Google sign-in on iPhone says cookies are disabled?If Google's page says cookies are disabled when you sign in to ZeroTwo on iPhone, check the cookie settings in Safari on your iPhone or sign in another way.
- What should I do if the ZeroTwo iPhone app fails?Fix common problems in ZeroTwo for iPhone and iPad: chats that will not open, replies that fail, messages that do not send and expired sessions.
- How do I upgrade to a paid ZeroTwo plan on iPhone or iPad?Open the plans sheet in the ZeroTwo iOS app, choose Card or Apple billing, pick a plan and subscribe, plus the limits to know first.
- Does ZeroTwo work on iPad?Yes. The ZeroTwo iOS app runs on iPhone and iPad with the same account and plan, in every iPad orientation and with hardware keyboard shortcuts.
- How do I delete a chat in the ZeroTwo iPhone and iPad app?Delete a chat from the sidebar, from the open chat or from a project in the ZeroTwo iOS app. Deleting is immediate and cannot be undone.
- How do I find my past chats in the ZeroTwo iPhone and iPad app?Open the sidebar of the ZeroTwo iOS app to browse chats by date, see pinned ones, search by title and reach archived chats.
- How do I get an invoice or receipt for a ZeroTwo plan I bought through the App Store?Plans bought with the Apple option are billed by Apple, so they are not in ZeroTwo's Transaction history. Here is how to tell, and where to look.
- How do I delete my ZeroTwo account if I use the iPhone or iPad app?Delete your ZeroTwo account from Settings in the iPhone and iPad app by typing DELETE, after exporting your data and cancelling any App Store plan.
- How do I restore my ZeroTwo subscription bought in the App Store?Tap Restore purchases in ZeroTwo Settings on iPhone or iPad to re-sync a subscription bought with Apple, and what to check if your plan still shows Free.
- What does the ZeroTwo iPhone and iPad app icon look like?The ZeroTwo iOS app icon is a white O2 monogram on a near-black background, labelled ZeroTwo on your Home Screen. Get the app from zerotwo.ai/download.
- Where can I download the ZeroTwo app for iPhone and iPad?Get ZeroTwo for iPhone and iPad from the App Store through zerotwo.ai/download, check the iOS 26 requirement, and sign in with your existing account.
macOS app
Install and use the ZeroTwo desktop app on a Mac.
- How do I attach files and photos in the ZeroTwo desktop app on Mac?Attach files from the + menu, by drag and drop, by paste or from Finder in the ZeroTwo desktop app, and what to do for pictures in your Photos library.
- How do I attach a screenshot in the ZeroTwo desktop app?Use Attach appshot in the ZeroTwo desktop app to capture a screen or window into your message, and allow Screen Recording on your Mac when asked.
- ZeroTwo desktop app for Mac: release notes and updatesRead ZeroTwo release notes in the app or on the web, update the Mac app from the sidebar or the ZeroTwo menu, and see what recent releases changed.
- How do I download ZeroTwo for Mac?Get the ZeroTwo desktop app for Mac from zerotwo.ai. It is a .dmg built for Apple Silicon Macs only, and updates are installed from inside the app.
- How does the ZeroTwo Mac app keep and delete my data?Chats live in your ZeroTwo account, like on the web. A few Mac features keep data on the computer. See where each is stored and how to delete it.
- How do I open ZeroTwo quickly from anywhere on my Mac?Use the Quick access shortcut to bring ZeroTwo forward from any app, the floating mini to start a chat, or the Voice chat hotkey to start a voice chat.
- What do I need to run the ZeroTwo Mac app?The ZeroTwo Mac app needs an Apple Silicon Mac and a ZeroTwo account. ZeroTwo publishes no minimum macOS version. Some features ask for macOS permissions.
Memory
How ZeroTwo remembers things between chats and how to review or turn off memory.
- Memory in a ZeroTwo Business workspace: common questionsMemory belongs to each person's account, not the workspace. See where to manage it and what admins can and cannot do.
- How does memory work in ZeroTwo?Memory carries what you ask ZeroTwo to remember from chat to chat. See what it keeps, how to review it, and how to turn it off or delete it.
Microsoft Teams and SharePoint
Connect ZeroTwo to Microsoft Teams and SharePoint & OneDrive.
- How do I connect Microsoft Teams to ZeroTwo?Connect Microsoft Teams from Customize > Connectors so ZeroTwo can use your Teams data in chats, then choose which of its tools ZeroTwo may use.
- How do I connect SharePoint and OneDrive to ZeroTwo?Connect SharePoint and OneDrive from Customize > Connectors so ZeroTwo can search, read and, if you allow it, change files in your sites and OneDrive.
Windows app
Install and use the ZeroTwo desktop app on Windows.
- How do I install and use the ZeroTwo desktop app on Windows?Download the ZeroTwo installer for Windows, get past SmartScreen, sign in, and learn the shortcuts, startup options and updates of the Windows desktop app.
- What changed in ZeroTwo for Windows: release notesZeroTwo publishes one set of release notes for every platform. See the Windows-specific changes from recent versions and where to read the full notes.